As all of our products are made to order, the lead time from order to shipping can be up to six weeks. Shipping will be via Canada Post Expedited Parcel.
Cost depends on the size of the order and destination, shipping is available to all of Canada and the US.
Returns & Warranty
All products are custom made from wood. Finishes and colours may change over time with age, use, and exposure to air and light; this is expected and a normal part of the products. As each piece of wood is unique, variations in grain, color, and thickness may occur between pieces. We endevour to use matching wood where possible.
Large flat wood products may warp (change flatness) over time with exposure to moisture and sunlight, especially anything stored or used outdoors or exposed to liquid water. While products will be flat when we make them, we cannot guarantee that they will remain flat for their lifetime. The finishes we use and recommend help reduce the chance of warping however.
Standard products may be returned within 30 days of the shipping date. Customer is responsible for shipping, and items which are damaged or show signs of abnormal wear or use mayonly receive a partial refund. Custom orders are final sale.
Workmanship is warrantied for 30 days from shipping, and poducts may be repaired or replaced at our option within that time frame.